These terms govern your use of the g999 platform, including account registration, deposits and withdrawals in PKR, Sports Betting, Casino games, Bonuses, and all related services available to players in Pakistan. Please read them carefully before using the platform.
The full terms are detailed below. These cards summarise the six most important areas — but they do not replace the full document. All registered players are bound by the complete Terms and Conditions.
You must be at least 18 years old to register and use the g999 platform. One account per person is permitted. Providing false information during registration is grounds for immediate account closure without refund of any balance.
All transactions are conducted in PKR. Deposits via JazzCash, Easypaisa, Raast, and bank transfer are accepted. Withdrawals are processed to the same method used for the most recent qualifying deposit. Minimum and maximum transaction limits apply as stated on the Deposit and Withdrawal pages.
All bonuses and promotions are subject to individual wagering requirements stated at the time of the offer. Bonus funds must be wagered before they can be withdrawn. Attempting to abuse promotional terms — including using multiple accounts — will result in bonus forfeiture and may result in account suspension.
All Casino games on g999 use certified random number generators. Sports Betting odds are determined at the time of bet placement and confirmed in the bet slip. Any attempt to manipulate game outcomes, exploit software errors, or engage in fraudulent activity will result in immediate account termination and forfeiture of all funds.
You are responsible for keeping your account credentials confidential. g999 will never ask for your password by email or chat. If you believe your account has been compromised, contact support immediately. You are responsible for all activity that occurs under your account credentials.
g999 is committed to responsible gaming. Players can set deposit limits, activate session time reminders, and apply for self-exclusion through account settings. These tools are available at all times. The platform is for entertainment only — never treat gaming as a source of income or a way to recover losses.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and g999 ("we", "us", "the Platform") governing your access to and use of the g999 website, mobile application, and all related services including Sports Betting, Casino, Live Casino, Slots, Crash games, and promotional offers.
By registering an account, making a deposit, placing a bet, or otherwise using any feature of the g999 platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the platform.
These Terms apply to all registered users of g999 and govern the relationship between the platform and its players. They should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and g999.
Important: These Terms are written in English for Pakistani players (en-PK). Where any ambiguity exists, the English language version of these Terms shall take precedence.
g999 reserves the right to update or modify these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.
To access the full range of g999 services including placing bets, making deposits, and claiming bonuses, you must register a player account. Registration is free of charge.
Eligibility requirements:
During registration, you are required to provide accurate personal information including a valid mobile number and a secure password. You must not use another person's identity, contact details, or payment credentials when registering or operating your account.
g999 may request identity verification at any stage — including before processing withdrawals or releasing bonus funds. Failure to provide satisfactory verification documents within a reasonable period may result in account restriction or closure.
Multiple Accounts: Registering more than one account — whether under the same name, mobile number, device, or IP address — is strictly prohibited. Multiple accounts created to claim bonuses or circumvent account restrictions will result in all associated accounts being permanently closed and all balances forfeited.
You are responsible for maintaining the security of your login credentials. g999 will never ask you to share your password. If you suspect unauthorised access to your account, contact support immediately through the in-app live chat.
All deposits and account transactions on g999 are conducted in Pakistani Rupees (PKR). There are no currency conversions and no hidden exchange fees applied to your balance.
Accepted deposit methods include:
Minimum and maximum deposit limits apply and are displayed on the Deposit page at the time of transaction. These limits may vary by payment method and may be updated periodically.
g999 does not accept deposits from third-party accounts or payment methods that are not registered in your name. Deposits received from third-party sources will be reversed and the account may be suspended pending investigation.
Processing Time: JazzCash and Easypaisa deposits are typically credited to your g999 account within 60 seconds of confirmation. Bank transfers and Raast may take slightly longer depending on network conditions. If a deposit is not credited within two hours, contact support with your transaction reference number.
g999 reserves the right to refuse or reverse a deposit if it is suspected to involve fraudulent activity, a disputed payment method, or a violation of these Terms. In such cases, the original deposit amount will be returned to the source payment method where technically possible.
Registered players may request withdrawals of available real-money balances subject to the following conditions:
Withdrawal requests are reviewed and processed within the timeframe published on the Withdrawal page. During peak periods or for larger amounts, additional verification may be required before processing is completed. You can track the real-time status of any withdrawal request from within your account.
Withdrawal Methods: JazzCash, Easypaisa, Raast, and Bank Transfer are all supported for withdrawals. The method available to you will depend on the payment channel used for your most recent deposit. Processing times vary by method and are displayed on the Withdrawal page.
g999 reserves the right to carry out additional identity verification checks before processing any withdrawal. If verification documents are requested and not provided within a reasonable period, the withdrawal request may be placed on hold until the required documentation is received.
Withdrawal Conditions: Withdrawing funds that were obtained through fraudulent activity, exploitation of software errors, or abuse of promotional terms is strictly prohibited. g999 reserves the right to reverse any withdrawal and close the associated account if such activity is identified during or after the withdrawal review process.
g999 offers a range of bonuses and promotions including welcome bonuses, reload bonuses, free spins, cashback offers, accumulator boosts, and seasonal promotions tied to events such as PSL and ICC Cricket tournaments. Full details of each active promotion are available on the Promotions page.
General bonus conditions that apply to all offers unless stated otherwise:
Bonus Abuse: Any attempt to abuse bonuses — including but not limited to registering multiple accounts, placing opposing bets to guarantee outcomes, or exploiting errors in promotional configurations — will result in the immediate cancellation of all bonuses and may result in permanent account closure. g999 uses automated and manual systems to detect promotional abuse.
Specific promotions may carry game restrictions, time limits, minimum deposit requirements, and minimum odds conditions. These are all stated in the individual promotion terms. If you are unsure about the conditions attached to a specific offer, contact support before claiming it.
The g999 Sportsbook covers Cricket (including Pakistan Super League, T20 internationals, Test matches, and ICC events), Football (Premier League, La Liga, Champions League, and others), Esports (PUBG Mobile, CS2, and others), and a range of additional sports markets.
General betting rules:
For Cricket specifically, rain interruptions, Duckworth-Lewis-Stern (DLS) method outcomes, and match-specific rules apply. Players placing bets on Cricket matches that are interrupted by weather should be aware that g999's Cricket betting rules, which are available in the Sportsbook help section, govern how these outcomes are settled.
PSL Betting: During Pakistan Super League season, g999 offers enhanced in-play markets for every fixture including over-by-over betting, wicket markets, and player performance betting. These markets are subject to the same general betting rules and are settled according to official PSL match results as confirmed by the PCB.
The g999 Casino and Game Lobby includes Slots, Live Casino (Baccarat, Teen Patti, Andar Bahar, Roulette), Crash games (including Aviator), and other titles. All Casino games use certified random number generators (RNG) to ensure fair and unpredictable outcomes.
Free spins awarded as part of promotions are valid on specific Slots titles as stated in the relevant promotion's terms. Free spin winnings may be subject to wagering requirements before withdrawal.
The following actions are strictly prohibited on the g999 platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities where applicable:
Zero Tolerance: g999 operates a zero-tolerance policy towards fraud, match manipulation, and money laundering. Any account found to be involved in such activity will be permanently closed and all associated funds will be frozen pending investigation.
g999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:
If you wish to close your own account voluntarily, you can do so by contacting the support team through in-app live chat. Any real-money balance remaining in your account at the time of voluntary closure will be refunded to your registered payment method following standard withdrawal processing procedures, provided no active bonus wagering requirements remain outstanding.
Players who self-exclude through the Responsible Gaming tools are opting for a managed account closure and will not be permitted to re-register until the self-exclusion period has expired.
g999 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By using the platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration and account use — including your name, mobile number, device information, and transaction history — is used to operate your account, process payments, comply with verification requirements, and provide customer support. g999 does not sell personal data to third parties.
For full details on how your data is collected, stored, and used, please refer to the Privacy Policy page.
g999 is committed to providing a safe and enjoyable gaming environment. The platform is for entertainment purposes only. The following responsible gaming principles apply to all players:
Responsible Gaming tools — including deposit limits, cool-off periods, and self-exclusion — are accessible directly from your account settings without needing to contact support. Limits take effect immediately. Any request to increase an existing deposit limit is subject to a 24-hour cooling-off period.
For more information on the tools available and guidance on responsible gaming practices, visit the Responsible Gaming page.
18+ Only: g999 does not allow minors to register or use the platform under any circumstances. If you believe a minor is accessing the platform, please contact support immediately.
g999 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, registered players will be notified through the platform's notification system or via the mobile number associated with their account.
The updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform following the publication of updated Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you should stop using the platform and contact support to arrange the withdrawal of any remaining balance.
Minor editorial changes — such as corrections to formatting, grammar, or non-substantive clarifications — may be made at any time without specific notification to players.
If you have any questions about these Terms and Conditions, or if you wish to raise a complaint or dispute regarding your account, transactions, or any platform service, please contact the g999 support team:
g999 aims to resolve all complaints fairly and promptly. If your complaint is not resolved to your satisfaction through the standard support process, you may escalate it through the formal complaints procedure by requesting escalation via the live chat or email channels above.
Response Times: Live chat queries are typically answered within 3 minutes during peak hours. Email responses are sent within 24 hours on business days. During major Cricket events such as PSL and ICC tournaments, support volumes are higher and response times may be slightly longer than usual.
Now that you have read the Terms and Conditions, you know exactly where you stand. Register for free, deposit in PKR via JazzCash or Easypaisa, claim your welcome bonus, and start betting on Cricket, PSL, Live Casino, Slots and Esports. 18+ only — please play responsibly.